In order to truly realize the purpose of "serving, being responsible for and satisfying users", the following commitments are made to users in terms of product quality and service:

1、 Our company guarantees that all production links will be carried out in strict accordance with the ISO9001 quality assurance system. We will closely contact users and owners in the process of product design, manufacturing and product inspection, feed back relevant information, and welcome users and owners to visit our company for guidance at any time.

2、 The equipment and products supporting key projects shall be delivered in accordance with the contract requirements. For those requiring technical services, professional technical service personnel will be sent to participate in unpacking acceptance and guide installation and commissioning until the equipment operates normally.

3、 Ensure to provide users with excellent pre-sales, in-sales and after-sales services, comprehensively introduce the product performance and use methods to users before sales, and provide relevant data. It is obliged to invite the demander to participate in the technical design review of the supplier when necessary.

4、 According to the needs of users, the business training on equipment installation, commissioning, use and maintenance technology shall be held for the demander. Carry out quality tracking and user access for key users, and continuously improve product performance and quality according to user needs.

5、 Twelve months' operation of the equipment (product) is the warranty period. We are responsible for the quality problems during the warranty period, and implement "Three Guarantees" (repair, replacement and return).

6、 For products that exceed the "Three Guarantees" period, it is guaranteed to provide maintenance accessories and do a good job of maintenance services according to user needs. Spare parts and vulnerable parts of the product shall be provided at ex factory price.

7、 After receiving the quality problem information reflected by the user, make a reply or send service personnel to the site as soon as possible within 2 hours to ensure that the user is not satisfied and the service does not stop.